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Attention: Please Read These Terms and Conditions Carefully Before Using This Website.

 

 

 
Agreement Payment
Non-commercial Use & Information and Copyright Luggage Allowance
Links to Third-Party Sites Travel Documents
Privacy Policy Health Requirements
Variation of Terms & Conditions Complaints and Claims
Quotation Inclusion & Exclusison Insurance
Cancellation Policy & Refunds Our Responsibility & Liability
Alteration of Intinerary Disclaimer

 

Agreement

This Site is owned by China Absolute Tours International Inc. Accessing and using the Site or downloading materials from the Site indicates that you have read and understood all of the Terms and Conditions and agree to be bound by them. You agree to comply with all applicable laws, rules and regulations in China.

This site and its holiday services are available to people who lawfully enter into this site. The minimum age of booking a service from this site is 18 years old.

 

Non-commercial Use & Information and Copyrights

You may only use this website for your own personal use. You are not allowed to access, use or copy any information or material on the website for any commercial purpose or for any unlawful purposes. Absolute China Tours reserves the right to take photographic or film records of any of its trips, and to use any such photographic or film records for promotional and/or commercial purposes.

 

Links to Third-Party Sites

This site may contains links to external web sites. These links are provided for your convenience to get further information quickly and easily .Absolute China Tours is not responsible for the content of these websites.

 

Privacy Policy

Absolute China Tours respects the privacy of your data which you supply to us. We will comply with all applicable data protection legislation in respect of it. You agree to keep your data accurate and up-to-date and we may use your personal data for the purpose of providing you with our services, such as using your information to book the hotel and flights.

 

Variation of Terms and Conditions

These terms and Conditions may vary from time to time. Absolute China Tours reserves the right to modify or rescind the terms and conditions in whole, or in part at any time with or without notice. If they are revised, we will post the revised version on this site. Please re-read these terms and conditions even if you have previously used this site.
If you purchased any China Tour services, the terms and conditions of China Hotel and China Flight together shall constitute the entire understanding between you and Absolute China Tours relating to your China Tour .

 

Quotation Inclusion & Exclusion

China Train         China Hotel
China Cruise       China Tour

 

China Train
Include:
Train ticket fare.
Exclude:
Food & beverage on the train ,train station pick-up service

 

China Hotel
Include:
Accommodations .Usually a buffet breakfast is included unless otherwise stated . The prices stated are on per room, per night basis.
Exclude:
1. Personal expenses (such as room service, minibar snacks, laundry, telephone calls…etc). Such fees will be charged when you check-out.
2. Hotel deposit upon check-in.

 

China Cruise
Include:
1. Cruise accommodation
The cruise accommodation is based on two persons sharing one cabin with private facilities in all relevant locations. If a single client requests a cabin alone, the single cabin supplement will be charged.
2. The cruise shore excursion in groups and daily activities .
These activities are subject to the arrangements made by the cruise company and subject to change without prior notice.
3. Food & beverage
On the cruise daily American breakfast, Chinese lunch and dinner are served. The beverage arrangements are subject to policies of different cruise companies.

Exclude:
1. Service fees, charges for optional incidentals (such as telephone calls ,laundry ,or drinks on the cruise ) The lodging will assess these fees, charges, and surcharges upon check-out .
2.Cruise deposit upon check-in.

 

China Tour

(A) Private China tour
Price Includes:
1.Entrance fees of all sites as mentioned in the itinerary.
2.Meals as listed in the itinerary, B= American breakfast; L= Chinese lunch; D= Chinese dinner;   SD=special dinner.
3.professional private guide
4.Private vehicle with experienced driver
5.Round transfers between airports or railway stations and hotels.
6.Hotels (on double occupancy basis) as specified in the itinerary. If a single room is required, the single room supplement will be charged.
7.Domestic flights (Economy-class) or trains as listed 、airports taxes and fuel surcharges.
8.Service charge & Government taxes
9.China Travel Agencies’ Liability Insurance.

Price Excludes:
1.International transportation of entering and exiting China.
2.China Visa fees
3.Personal expenses such as laundry, drink, telephone calls or excess baggage charges.
4.Tips or gratuities to guides and drivers

 

 (B) Join-in China Tours
Price Includes:
1. Entrance fees of all sites as mentioned in the itinerary.
2.Meals as listed in the itinerary, B= American breakfast; L= Chinese lunch; D= Chinese dinner;   SD=special dinner.
3.Professional English speaking guide
4. Air-conditioned coach with experienced driver
5. Round transfers between airports or rail stations and hotels.
6. Hotels (twin share basis) as listed in the itinerary. If a single room is required, the single room supplement will be charged.
7.Domestic flights (Economy-class) or trains as listed 、airports taxes and fuel charges.
8. Service charge & Government taxes
9. China Travel Agencies’ Liability Insurance.
Price Excludes:
1.The international transportation of entering and exiting China.
2.Personal expenses such as laundry, drink, telex, telephone calls or excess baggage charges.
3. China Visa fees
4. Tips or gratuities to guides and drivers


(C) China City tour

(1)SIC Tours (seat-in-coach Tours)
Price Includes:
1、Hotel pick-up & drop-off service(Re: within 4th Ring Road in Beijing)
2、Deluxe air-conditioned coach;
3、Entrance fees as listed in the itinerary;
4、Professional English speaking guide;
5、Chinese lunch if included.
Price Excludes:
1、Tips or gratuities to guides and drivers
2、Fees of Cable car;
3、Accommodation;
4、Personal expenses.

(2)Private city tours
Price Includes:
1. English-speaking guide or other language speaking guide on request.
2. Hotel pick-up & drop-off service of private vehicle with driver.
3. Entrance fees of the sites as mentioned in the itinerary
4. Chinese lunch if included.
Price Excludes:
1、Tips or gratuities to guides and drivers
2、Services not mentioned in the itinerary;
3、Personal expenses.

Note
1. Child rates will be offered on request.
2. Reservation should be made 7 days before departure date.
3. Changes or cancellation can only be made 3 days before departure date.

Price Description
Note:
1.Vehicle and driver
If you book Private Tour with Absolute China Tours, all the guide and vehicle transfer service are privately for you, your family or your friends. No other participants will be in your group.
If you choose Join-in Tour or Seat-in-Coach Tour, you will share one coach and guide with other travelers.

2.Entrance fees
Entrance fees for all the sightseeing listed in each program are included in the price. 


3.Meals as listed
For the land tour in each city, daily American breakfast is served in hotels in most cities except some remote areas where only Chinese breakfast is available , and Chinese lunch and/or dinner will be served with one cup of soft drink in restaurant.

4.Tour guide
Local English-speaking guide (or other languages on request).

5.Transfers
Transfers for you and the group between airports, hotels and all sightseeing spots. Separate arrivals and departures will incur extra charges.

6.Accommodation
The hotel accommodation is based on two people sharing one standard twin room. If a single room is requested, the single supplement will be charged.

7.Domestic train and flight tickets
The economy-class airfare of China flights as specified in the itinerary and airport tax & fuel surcharges are included. Domestic train of soft seat or soft sleeper as listed unless otherwise stated.

8.Service charge & Government taxes
Service charge, government taxes and the city construction fees are included.

9.Cruise
The cruise accommodation is on double occupancy basis. The price includes the accommodations, daily meals and scheduled shore excursions.

10.Tibet Travel Permit
The Tibet Travel Permit fee is included if your itinerary includes Tibet.

 

Cancellation Policy & Refunds

We understand that some of you may have to cancel your trip to China for certain reason. Therefore if you wish to cancel your booking with us we need to receive your request in written form, and all vouchers or tickets returned to us. However, not all bookings can be cancelled and cancellation fee will be added. Please refer to the Rules and Restrictions at the time of booking.

 

China Flight
The cancellation policy varies by different Airline Company. Please read the "Rules & Restrictions"of different flights when you make the reservation. Airlines will charge a cancellation fee when you cancel your booking. Some discount tickets are completely non-refundable.

China Train
Once the train ticket is issued, it CANNOT be cancelled. If you cancel your booking, there will be 100% cancellation charge.
The cancellation fee will be calculated as follows:


Period before departure when cancellation is notified

 Cancellation fee

12 days before leaving

 50% of total cost

   Within 12 days

 100% of total cost

This is ONLY applicable to China domestic trains. The trains to Hong Kong have special policy for cancellation. Please confirm the booking details with your travel advisors.

China Cruise

The payment for the Yangtze River Cruise can not be refunded if the cancellation notice is received less than 10 days prior to the date of the cruise. However, different cruise lines are with different policies, before booking, please kindly contact us to get the detailed cancellation policies for the certain  cruise. 

 

-China Transfer

You will get a full refund if you cancel your booking 24 hours in advance. Within 24 hours, there will be no refund.

China Tour Package
The cancellation fee will be calculated as follows unless otherwise stated:

Period before departure when cancellation is notified

Cancellation fee

10 days before tour starting

No cancellation fee, 100% refund, excluding penalties, if applicable, charged by hotels, airlines, cruises and railway stations. All penalties will be itemized.

Between 7-9 days

10% of full package price

Between 3-6 days

50% of full package price

Within 48 hours

100% of full package price

**Only applicable to groups less than 10 people. For groups over 10 people will have to be discussed and agreed case by case.

**Yangtze River Cruise fare can’t be refunded if the cancellation is made within 10 days before departure. No-show travelers will be charged 100% of the full payment.

**If the cancellation of one member in your tour group causes the change of tour class, you will have to pay more. For example, your tour price is applicable for group of 2. When one cancels the trip and you will have to pay more for the increased prices of private car, tour guide, etc.

 

Alteration of Itinerary

If you change your itinerary
Alternations to your itinerary before confirmation are processed free of charge. We always intend to provide the best tour possible for you. If you want to change some details of your itinerary such as adding scenic spots, revising your daily schedule or changing to a new hotel after confirmation, we will do our best to help after we check the possibility and availability. Since accommodation is reserved several weeks in advance, we cannot guarantee all your request can be satisfied. You are required to pay an extra cost if your new request is received.


If we change your itinerary
We aim to provide accommodation for you as booked, but sometimes we do have to make changes:

a. If events that is out of our control happen, such as war, fire, epidemics, health risks, hurricanes and other actual or potential severe weather conditions…etc, we have to change your itinerary . You will have to pay the extra cost if there is any price difference.

b. If any extra fees caused by third parties such as cruise operators, airlines and hotels, you should pay the extra cost.
c. Absolute China Tours reserves the right to modify the itinerary of the tour if air schedule or land transportation changes, and/or events beyond our control make such alteration necessary

 

Payment

Deposit & Final payment

1.A deposit equal to 10% of total tour cost is required at the time a reservation is confirmed unless otherwise stated.
2.The full &/or final payment is required 30 days before departure for your China tour.
3.When tour is booked within 30 days before departure for your China tour, full payment is required


Methods of Payment
To help purchase with confidence it's important to avoid risky payment options. Use these simple tips to pay more safely.

 

1. Bank Wire Transfer (also known as Telegraphic Transfer)
You can go to the nearest bank to wire the money to our bank account as below. The bank may charge you a small fee for doing that.


Company Name : China Absolute Tours International Inc.
Company Address: Unit E, 8/F, No. 1 Huazhe Plaza, Hangzhou, China
Bank Name : Bank of China Zhejiang Branch
Account Number : 800137541108093001
Swift Code  : BKCHCNBJ910
Bank Address: 321 Fengqi Road, Hangzhou 310003

 

Payment by bank wire transfer will be received in 2-4 days. Please kindly send us the bank slip by fax or scan it and send by email after you make the payment. Our fax number is 0086 571 85279099. Once your payment is received, your bookings will be secured.

 

2. PayPal
(Accept paypal)


PayPal is the preferred way to send secure payments to Absolute China Tours. You can use Visa, MasterCard and American Express credit cards to checkout your payment easily and fast.

 

Before you pay, please kindly make sure your country is covered by PayPal service. PayPal has built a secure payment network of more than 190 countries and regions. Please click here to check out their service at your country. If you are already a PayPal member with a PayPal account, what you need to do is to log into your PayPal account, follow the instructions and make a payment online to our PayPal account info@absolutechinatours.com. If you are new to PayPal, you can have one free account easily on www.paypal.com or you can pay with your credit card as a PayPal guest. Please click the button "Buy Now" and input your credit card and personal information required by PayPal. PayPal will inform us after your payment is done successfully. Payment by PayPal can be received immediately.

 


3. Western Union
Western Union is quite an easy and reliable way to make payments. It has over 437,000 Agents locations in more than 200 countries and territories. All you need to do is to find the nearest agent in your area. Or you can visit www.westernunion.com to pay online. Western Union also charges a small fee and payment can be received immediately. You need the following information to transfer money to us. Please note the receiver listed as below is our accountant.

Receiver’s First Name: Chunping
Receiver’s Last Name: Li
Gender: Female
Identity Card Number: 330105197806110627
Address: Unit E, 8/F, No. 1 Huazhe Plaza, Hangzhou, China
City: Hangzhou
Country: China
Tel: 008613958115581

 

Please send us the following details after you transfer the money.

 

Remitter's First Name:
Remitter's Last Name:
Amount of Money Transferred:

From where you sent the money (i.e. City & Nation): 

Money Transfer Controlling Number provided by Western Union:

 

 


 

 

Luggage Allowance

Domestic flights
In accordance with regulations of the General Administration of Civil Aviation of China, the free baggage allowance within China is 20kg for the economy class, 30kg for the business class, and 40kg for the first class, plus limited carry-on luggage. Excess baggage charges are the sole responsibility of the client. Regulations within China specify that all suitcases must have a locking device attached. Failure to follow this regulation may result in refusal by airport staff to load suitcases onto the aircraft.
Trains
No special requirement.
Cruises
No special requirement.

 

Travel Documentation
All clients must be in possession of a valid passport which must have at least six months of remaining validity and necessary visas or permits at the commencement of travel. All such documentation in hand is the sole responsibility of the client. Your travel advisor may assist you in applying for the necessary travel documentation upon request. Absolute China Tours is not reliable for your failure to obtain appropriate documentation.

As Tibet has unique geography, climate, religion and traffic considerations, it has not been fully opened to foreign travelers. Travelers must obtain a Tibet Travel Permit before travelling to Tibetan areas.
Travelers must obtain Tibet Travel Permit before buying plane or train tickets. Our travel advisors will arrange an itinerary for you and assist you to get such permit.

Note:
All kinds of people can get Tibet Travel Permit from our travel service except diplomats,journalists and government officials. These people should travel to Tibet under the arrangement by the Foreign Affairs Office of Tibet local government.

 

Health Requirements

There are lots of international travel risks while traveling. Travelers should be familiar with the applicable health requirements to the areas they intend to visit. It is your solely responsibility to check the safety and security conditions, vaccination, and other health requirements of governments in countries visited or transited. Altitude sickness may develop in travelers who ascend rapidly to altitudes greater than 2500 m. When you travel to Tibet or parts of Sichuan and Yunnan Province of China, make sure your blood pressure and heart condition is normal. A doctor's certificate is required if you will go to Tibet.

 

Complaints and Claims

If you have a complaint about the service Absolute China Tours provided, please immediately notify the local guide and contact your travel advisor. We will notify the local supplier of such complaints to avoid the possible similar problems happening again during your trip.

If you are still not satisfied and wish to claim for compensation,you must sent the letter of claim by email, fax or regular mail within 15 days from the end of your tour to allow your complaint to be investigated properly. Relevant receipts and substantiating evidence must be attached to the letter of claim. Absolute China Tours will not be liable for any claims made later than 15 days after the completion of your tour.

 

Insurance

When you travel in China with us, you are offered a complementary travel insurance program by Absolutechinatours which is known as Travel Agencies' Liability Insuranc, a policy regulated by the China National Tourism Administration. This insurance covers any unexpected accidents occurring during the tour activities arranged by a travel agency with maximum coverage of RMB 200,000/person. However it does not cover any other physical problems occurring outside the guided tour period or caused by clients themselves rather than accidents caused by tour activity while in China. Therefore we strongly recommend you purchase necessary travel insurance for overseas trip in your home country before departure in addition to what we can offer here.

 

Our Responsibility & Liability

The responsibility of Absolute China Tours's agents, parent company and affiliated companies is strictly limited. As a tour operator, we organize, promote, and sell tour programs consisting a good range of services, including guide service, ground transportation, air transportation, water transportation, excursions and accommodations that we purchase or reserve from various suppliers. The suppliers providing services for our tour programs are independent contractors and they are not agents or employees of ours.
To the extent that we are involved in booking air and/or cruise transportation for you, we act as your agent and not as an agent for the airline and/or cruise companies. However, we promise that we are responsible for the willful or negligent acts of our partner travel agents for the land services.
Absolute China Tours will take all benefits and all losses of any fluctuations, lower or higher in airfares, cruise fares, currency devaluation, park fee increases, taxes, or fuel surcharges after we have received the full payment from you. And we reserve the right to correct promotional or pricing errors or to increase the tour price in the event of cost increases due to changes in airfares, cruise fares, currency devaluation, park fee increases, taxes, or fuel surcharges before we receive your reservation deposit.
Absolute China Tours reserves the right to accept or reject any person as a tour participant, to expel any tour participant from the tour, to make changes in the itinerary whenever we deem it necessary for the comfort, convenience, or safety of the other tour participants, or to cancel a tour at any time. We will refund any unused fund to tour participants.
Absolute China Tours reserves the right to substitute hotels, flights, or cruise ships, to alter itineraries, or to cancel the tour prior to departure.

 

Disclaimer

Absolute China Tours shall not be liable for any loss, injury, or damage to person, property in connection with climatic conditions, fire hazard, breakdown of machinery or equipment, acts of government or other authorities, wars whether or not declared, civil disturbances, strikes, riots, thefts, epidemics, quarantines, medical or customs regulations, terrorist activities, or any other actions, omissions or conditions beyond our control. Neither Absolute China Tours nor any of its affiliates or subsidiaries shall be or become liable or responsible for any additional expenses of liability sustained or incurred by the tour member as a result of any of the aforementioned causes.
Absolute Chin Tours shall not be responsible for any wrongful or negligent acts, omissions, or the failure of any equipment operated by any suppliers such as transportation carriers, cruise, and hotels, or any other party not directly owned or controlled by Absolute China Tours.
Absolute China Tours is not responsible for a client's failure to comply with customs regulations.Absolute China Tours is not responsible for the theft or lost of any customer's valuables or items of personal property due to the negligence of the customer.

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